Contact us
Online-only support for orders, livestock questions, compatibility guidance, delivery updates, and aftercare follow-up. Use the form, live chat widget, or email us directly.
Support email:
support@shrimpandscape.test
When to contact us
- Pre-order compatibility and shrimp-keeping questions
- Order changes before dispatch
- Tracking, delivery, or courier issues
- DOA reporting within your stated claim window
- General care questions after delivery
Please include your order number where relevant and as much clear detail as possible about the aquarium setup, livestock, and recent changes.